# Sekka vs Excel and WhatsApp

Most delivery companies start with a spreadsheet and a WhatsApp group, and that works up to a point. Here is the comparison, side by side.

Source: https://sekka.company/en/compare

| Topic | Sekka | Excel and WhatsApp |
|---|---|---|
| Dispatching orders | The system offers the order to the nearest available courier with a time to accept, or the dispatcher picks on the map. | The dispatcher sends the order in a message and waits for a reply, and has to know where each courier is by phone. |
| Courier cash | Each courier has a cash limit; past it, new orders stop until they hand the cash in. | Settled by hand at the end of the day, so a gap shows up late. |
| Courier pay | A share of the fee, a fixed amount per order, a salary, or a salary plus a bonus per order, calculated automatically. | Added up from sheets at the end of the month, with room for mistakes. |
| Merchant accounts | The merchant sees orders and the statement on a phone, and settlements are closed and recorded. | Statements are sent as photos or files and checked by hand. |
| Customer updates | A tracking link with your logo goes to the customer, who follows the courier on a map. | The customer asks in chat: where is my order? |
| Pricing | Fixed, by distance, or by zones you draw on the map, calculated automatically. | The price is said in a message and someone has to remember or work it out. |
| Roles and history | Owner, dispatcher and accountant with different permissions, and a log of changes to sensitive numbers. | Anyone with the file or the group sees everything and can edit it. |

## When does each one fit?

If you deliver a few orders a day and follow all of them yourself, Excel and WhatsApp are enough. As couriers and merchants multiply and cash moves every day, doing the sums by hand is what costs time and money. Sekka puts the same work in one system, with a 30-day trial and no bank card.